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Hosted Services

Hosted Services

Reach out to the Sydney’s most reliable IT services provider.

Solutions for hosted services needs.

Hosted services or cloud computing solutions are becoming more and more attractive to many businesses of all sizes and industries.

Depending on your business, there can be a variety of ways to set up a cloud based solution that meets your business’ operational requirements as well as helping fulfil your broader business or I.T. strategy targets.

Some benefits of moving to a cloud based solution include:

  • Reduced upfront cost to invest in ownership of infrastructure
  • Access to technology platforms that were previously only available to large enterprises
  • Ease of upgrade and maintenance
  • Improved productivity through greater employee collaboration
  • Increased workforce mobility
  • Scalability, so that you can ramp up or down your technology as your business demands change

Citcom offers a wide range of hosted solutions that are specific to your business. Contact us on 1800 248 266 to see how we can help.

Reliable IT Services for Your Businesses

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Quick response

We are available for your assistance 24/7, on the help desk, remote support & on-site, with all kinds of expertise meeting your IT support needs.
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Experienced

12+ years of experience in the field of Managed IT Service  & technology solutions offering insights to different industries.
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No geek speak

We make no false promise, while our services are well structured backed by technicians who hold valid IT & English language certification.
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Business savvy

We collaborate with your business, take in-depth knowledge &  analyse the requirements, before designing appropriate technology solutions maximising your benefits.
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One Stop Shop

From managed IT service, to networking solutions, from hardware to software management, we take care every IT needs of an organisation.
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100% Satisfaction Guarantee

Our service is customer-centric, so once we collaborate, we make sure the entire process is hassle-free and professional.

CITCOM clients with support agreements receive these benefits

On-Call Help Desk Support
Immediate assistance for your technical issues with a dedicated help desk team available around the clock, ensuring swift resolution and minimizing downtime.
Priority Response
Enjoy accelerated response times, prioritizing your inquiries or concerns to swiftly address and resolve critical issues, ensuring minimal impact on your operations.
On-Call Engineering Expertise
Access to a team of experienced engineering professionals ready to provide specialized technical insight and solutions whenever needed, enhancing the efficiency and effectiveness of your operations.
Reduced Hourly Rates
Benefit from cost savings with lowered hourly rates, ensuring that you receive top-notch support and expertise without compromising your budgetary constraints.
Service Reports
Receive detailed and transparent reports outlining the services provided, issues resolved, and performance metrics, offering insights into the effectiveness of the support and enabling informed decision-making.
Dedicated Account Management
Experience personalized service with a dedicated account manager who oversees your support needs, ensuring clear communication, understanding of your requirements, and proactive management of your account.

Resources

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Testimonials

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