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Business Continuity and Disaster Recovery

Business Continuity and Disaster Recovery

Reach out to the Sydney’s most reliable IT services provider.

Solutions for business continuity and disaster recovery needs.

Safeguarding your operations in the face of unforeseen challenges, our Business Continuity and Disaster Recovery Solutions provide a robust framework for resilience. From data protection to rapid recovery strategies, trust us to keep your business secure and thriving through unexpected disruptions.

Business Owners:

  1. Do you back up all of your business-critical data?
  2. Do you know that you actually have a backup of your data?
  3. Do you know if you can restore your data backup successfully?
  4. Do you have a risk plan in place to keep your business running if disaster strikes?

If you answered no, or even I don’t know to any of the above questions, you need to call Citcom on 02 8859 8266 to identify the right business continuity solution for your business

All businesses should have a plan in place to keep operating, in the event of catastrophe eg: cyberattack, theft, natural disaster or pandemic.

By not having a plan in place that is well planned, monitored, reviewed and tested at least on an annual basis, you risk being able to get your business back up and running again  – think of this as an additional insurance policy for your business.

Data Backup

One part of a business continuity plan (BCP) is having a data back up solution in place.

Key things are to ensure your back up is;

  • Automated,
  • Monitored,
  • Covers all business-critical data including cloud data such as Microsoft 365, Google Workspace emails and files,
  • Multiple copies are available and at least one copy is stored offsite.

Business Continuity Planning

Other factors to consider in your risk planning is;

  • What threats could impact your business?
  • Who is going to responsible to manage and communicate your BCP?
  • How and where your staff will be working?
  • How to access your business systems, data and critical equipment?

The cost of not having a recovery plan in place will be:

  • Staff costs – both of down time and manual recovery of lost data
  • Operational costs – lost sales while you business is shut down
  • Reputational cost – will you lose customers and suppliers because of lengthy shutdown?

If your current I.T. strategy does not have a solid I.T. recovery plan and broader business strategy in place to keep your business up and running, contact Citcom on 02 8859 8266.

You have invested a lot of time, effort and money into setting up your business and your business technology – KEEP IT RUNNING!

Reliable IT Services for Your Businesses

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Quick response

We are available for your assistance 24/7, on the help desk, remote support & on-site, with all kinds of expertise meeting your IT support needs.
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Experienced

12+ years of experience in the field of Managed IT Service  & technology solutions offering insights to different industries.
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No geek speak

We make no false promise, while our services are well structured backed by technicians who hold valid IT & English language certification.
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Business savvy

We collaborate with your business, take in-depth knowledge &  analyse the requirements, before designing appropriate technology solutions maximising your benefits.
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One Stop Shop

From managed IT service, to networking solutions, from hardware to software management, we take care every IT needs of an organisation.
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100% Satisfaction Guarantee

Our service is customer-centric, so once we collaborate, we make sure the entire process is hassle-free and professional.

CITCOM clients with support agreements receive these benefits

On-Call Help Desk Support
Immediate assistance for your technical issues with a dedicated help desk team available around the clock, ensuring swift resolution and minimizing downtime.
Priority Response
Enjoy accelerated response times, prioritizing your inquiries or concerns to swiftly address and resolve critical issues, ensuring minimal impact on your operations.
On-Call Engineering Expertise
Access to a team of experienced engineering professionals ready to provide specialized technical insight and solutions whenever needed, enhancing the efficiency and effectiveness of your operations.
Reduced Hourly Rates
Benefit from cost savings with lowered hourly rates, ensuring that you receive top-notch support and expertise without compromising your budgetary constraints.
Service Reports
Receive detailed and transparent reports outlining the services provided, issues resolved, and performance metrics, offering insights into the effectiveness of the support and enabling informed decision-making.
Dedicated Account Management
Experience personalized service with a dedicated account manager who oversees your support needs, ensuring clear communication, understanding of your requirements, and proactive management of your account.

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