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Anti Virus and Data Security

Anti Virus and Data Security

Reach out to the Sydney’s most reliable IT services provider.

Solutions for anti virus and data security needs.

Are your business’ IT systems and data adequately protected?

You have invested time and money in setting up your business, but you are also responsible to protect;

  • Your business data – if you lose access to your data, will you still have a business?
  • Other’s people’s data – what will be the reputation or financial fall out from a data breach of your network?

With IT threats becoming more frequent and more sophisticated both globally and within Australia – DOING NOTHING IS NOT AN OPTION.

Citcom can work with you to provide an IT security solution that suits your business.

At a minimum, to reduce the risk of external threats you should be;

  • Limiting user access to your network, only to those who need it AND via secure channels eg: VPN,
  • Strong password management and multi factor authentication,
  • Business Grade Anti Virus and firewall;
    • Citcom partners with ESET to provide security solutions for multiple platforms (Windows, Mac, Linux and Android). Mobile device management is also available for iOS and Android.
    • ESET provides protection against ransomware, targeted attack, data breach and fileless attacks
  • Spam filtering of inbound emails.

Internally you should be looking at;

  • Restrictions on what data and devices employees can access, change or delete,
  • Ensure software applications are in vendor support and are regularly updated
  • Educating staff regularly on how to identify attempted attacks eg: phishing, fake invoice payment or malware emails.

By implementing an adequate security solution, this can reduce the risk of disruption to your business by threats such as ransomware and data breach.

Reliable IT Services for Your Businesses

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Quick response

We are available for your assistance 24/7, on the help desk, remote support & on-site, with all kinds of expertise meeting your IT support needs.
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Experienced

12+ years of experience in the field of Managed IT Service  & technology solutions offering insights to different industries.
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No geek speak

We make no false promise, while our services are well structured backed by technicians who hold valid IT & English language certification.
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Business savvy

We collaborate with your business, take in-depth knowledge &  analyse the requirements, before designing appropriate technology solutions maximising your benefits.
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One Stop Shop

From managed IT service, to networking solutions, from hardware to software management, we take care every IT needs of an organisation.
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100% Satisfaction Guarantee

Our service is customer-centric, so once we collaborate, we make sure the entire process is hassle-free and professional.

CITCOM clients with support agreements receive these benefits

On-Call Help Desk Support
Immediate assistance for your technical issues with a dedicated help desk team available around the clock, ensuring swift resolution and minimizing downtime.
Priority Response
Enjoy accelerated response times, prioritizing your inquiries or concerns to swiftly address and resolve critical issues, ensuring minimal impact on your operations.
On-Call Engineering Expertise
Access to a team of experienced engineering professionals ready to provide specialized technical insight and solutions whenever needed, enhancing the efficiency and effectiveness of your operations.
Reduced Hourly Rates
Benefit from cost savings with lowered hourly rates, ensuring that you receive top-notch support and expertise without compromising your budgetary constraints.
Service Reports
Receive detailed and transparent reports outlining the services provided, issues resolved, and performance metrics, offering insights into the effectiveness of the support and enabling informed decision-making.
Dedicated Account Management
Experience personalized service with a dedicated account manager who oversees your support needs, ensuring clear communication, understanding of your requirements, and proactive management of your account.

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