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IT Consulting

IT Consulting

Reach out to the Sydney’s most reliable IT services provider.

Solutions for IT consulting needs.

Elevate Your Business with IT Consulting Expertise. Our tailored IT consulting services empower organizations to optimize technology, streamline processes, and achieve strategic objectives, ensuring a resilient and future-ready IT infrastructure.

If you are unsure of what is ‘the right thing to do’ with your current business technology and your future I.T. roadmap, the team at Citcom can partner with your business to understand;

  • What does your current business look like?
  • What is your current I.T. infrastructure?
  • Where is your business is heading?
  • What technology strategy will be required to help you meet your strategic business goals?

One of the best ways to help plan your business’ technology journey is for us to visit your office and complete an independent assessment of your current business

Reliable IT Services for Your Businesses

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Quick response

We are available for your assistance 24/7, on the help desk, remote support & on-site, with all kinds of expertise meeting your IT support needs.
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Experienced

12+ years of experience in the field of Managed IT Service  & technology solutions offering insights to different industries.
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No geek speak

We make no false promise, while our services are well structured backed by technicians who hold valid IT & English language certification.
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Business savvy

We collaborate with your business, take in-depth knowledge &  analyse the requirements, before designing appropriate technology solutions maximising your benefits.
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One Stop Shop

From managed IT service, to networking solutions, from hardware to software management, we take care every IT needs of an organisation.
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100% Satisfaction Guarantee

Our service is customer-centric, so once we collaborate, we make sure the entire process is hassle-free and professional.

CITCOM clients with support agreements receive these benefits

On-Call Help Desk Support
Immediate assistance for your technical issues with a dedicated help desk team available around the clock, ensuring swift resolution and minimizing downtime.
Priority Response
Enjoy accelerated response times, prioritizing your inquiries or concerns to swiftly address and resolve critical issues, ensuring minimal impact on your operations.
On-Call Engineering Expertise
Access to a team of experienced engineering professionals ready to provide specialized technical insight and solutions whenever needed, enhancing the efficiency and effectiveness of your operations.
Reduced Hourly Rates
Benefit from cost savings with lowered hourly rates, ensuring that you receive top-notch support and expertise without compromising your budgetary constraints.
Service Reports
Receive detailed and transparent reports outlining the services provided, issues resolved, and performance metrics, offering insights into the effectiveness of the support and enabling informed decision-making.
Dedicated Account Management
Experience personalized service with a dedicated account manager who oversees your support needs, ensuring clear communication, understanding of your requirements, and proactive management of your account.

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Testimonials

What makes people praise CITCOM?

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    It's out pleasure to have a chance to cooperate.